Child Support Portal

Child Support Customer Service Web Portal Update

Effective August 30, 2013, customers will no longer be able to access the “Case/Order Payment Information System” (known as the web IVR) at:

On this date, customers will be redirected to the Ohio Child Support Customer Service Web Portal

available at  

To make this transition easier, Meigs JFS has already changed to the new Web Portal link!


If you are currently a registered user for ODJFS online Cash, Food, or Medical benefits,please use your existing User ID and Password to login.


WARNING: You are preparing to view information from a government computer system. Misrepresenting yourself and viewing another’s information or entering false information on this website may subject you to prosecution. By selecting “Click Here”, I affirm that I am the person I claim to be.


Beginning December 18, 2018, the phone menu options have changed.  Please listen carefully to the new choices.  Old extension numbers will not work.

Attention SNAP (Food Stamps) recipients

Due to the partial U.S. government shutdown, February SNAP benefits will be available on your EBT (Ohio Direction) card on January 16, 2019 and are meant to be used in February.  YOU WILL NOT RECEIVE ADDITIONAL BENEFITS IN FEBRUARY.

 This means that you may have two months’ worth of food dollars on your account this month. No food dollars will be added in February.  The early food dollars are meant to help with next month’s food.  We encourage our SNAP-participating customers to plan their purchases carefully so that they have money available to meet their food needs.